Postage/Delivery
Shipping Charges
$8.80 flat postage charge for orders under $150, and free delivery to Australia wide for orders over $150 (excludes any door pulls over one metre*).
If you are in need of Express Post please email us for a quote of additional cost.
Delivery Address and Contact Details
When placing an order with us, we prefer a physical address for delivery when you provide your delivery information. In case we need to contact you direct, please also provide a phone number. Delivery will be either via courier or Australia Post, depending on your location.
Dispatch Time and Delivery time
Goods are dispatched either same day or next working day after payment has been received. We will inform you when your order is dispatched, together with a tracking number.
Delivery time will depend on your location and the delivery time frame of the relevant delivery company. Our provided tracking numbers are linked to the respective delivery company website so you can check the delivery status of your order.
* Door pulls longer than 1 metre will incur a freight surcharge of $16.50 from the delivery company for customers located in major metropolitan areas. Additional freight charges may apply for deliveries outside these metropolitan regions.
Only logged in customers who have purchased this product may leave a review.
KLEON L. (verified owner) –
Awesome service, fast and the received product is perfect … would definitely do business again
Kerry N. (verified owner) –
So lovely!
Josh (verified owner) –
Anonymous (verified owner) –
Prompt delivery and quality product, thank you
Bianca (verified owner) –
Great quality and fast shipping.
Andrew (verified owner) –
Great quality and good price.
Jim Cooksley (verified owner) –
very good quality
Richard Parker (verified owner) –
Sumeyra (verified owner) –
Absolutely gorgeous! I would highly recommend this to someone who is willing to add a custom touch to their design!
Ingrid S. (verified owner) –
John Price (verified owner) –
A quality product that was delivered quickly and with great communications
Kate F. (verified owner) –
Not actually brass. Purchased this as I needed brass door locks, but they are only coated steel. Disappointed
nBat Hardware (store manager) –
We stand by our brass finish privacy set, which is made of alloy zinc with a brushed brass finish, as stated in the description. We’ve contacted the customer for clarification on her review and informed her we accept returns if she’s not satisfied. We’re eager to hear back from her!